Web Real-Time-Communications (WebRTC) came into vision few years ago. It turns five this year. It is a free, open-source project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs without any internal or external plugins. The technology made a splash and emerged as a serious contender, disrupting communication in the air.

Here are few trends that will shape WebRTC prospects for future growth:

1. WebRTC Going Mobile

As with everything on the web, the trend is mobile-first. WebRTC has already made its step in mobile arena. Apps such as Slack, Snapchat, and Facebook Messenger have rolled out support for WebRTC. Apart from this, rtcweb.in is our web app development platform, to build real-time communication apps for mobile & desktop. As well as, Gruveo, Wire, Talko, Be My Eyes, and Switch.co have also switched to WebRTC mobile apps.

2. Browser Support Expansion

Since its inception browser compatibility has been a major concern with WebRTC, resulting in slow growth and adoption. Besides this, WebRTC now runs on Chrome, Firefox, and Microsoft Edge.

Apple is joining the bandwagon by rolling WebRTC video-chat into Safari iOS, OS X browsers. Updation has been made in iThings WebKit website to add WebRTC to its list of open specifications as “in development”. But, there is no timeline given for its implementation.

3. Focus on App Performance

A year ago, criticisms on WebRTC were seen for the browser incompatibility, or the lack thereof. Although WebRTC browser compatibility is not the big question anymore, now; performance matters more than compatibility. Enterprise and large scale apps care about performance, scalability, and testing.

Testing is also a key part of this increased interest in WebRTC performance, and thus, WebRTC testing services are going to become more important in 2016. TestRTC.com is the leader, and others companies are excited to integrate testing into their product work.

4. Increase in Customer Adoption

Initially the market of WebRTC was limited and was divided among telecom providers & consultants, Google/Firefox developers, and a few technical entrepreneurs with startup ideas. With the emergence of mobile based WebRTC, it is trending with the customers as well, leading to the rise in the number of customers across various sectors. Here are the benefits of WebRTC adoption, which customers are experiencing across industries:

  • Customer Service – With WebRTC platforms, resolution time gets increased.
  • Education – Engagement between the student & tutor increases. Also, students are benefitted with one-to-one communication in the class.
  • eCommerce – Web based communication with clients, gives high sales conversion to the company.
  • Financial services – In financial sector, customer satisfaction rate is improved.
  • Healthcare – Connectivity between patients & healthcare providers has expanded with real time communication platforms.
  • Field Services – Operational cost in the field services get reduced with WebRTC.

Key Players in WebRTC Market:

Avaya Inc., Cisco Systems, Inc., Polycom, Oracle Corporation, TokBox Inc., AT&T Inc., Genband, Plivo, Twilio, and Quobis.

5. Emergence of Live Streaming & Events With WebRTC

Peer5 launched the first WebRTC based Live CDN that enables scalable, cost effective live video streaming for video publishers in 2015. Other Products like Periscope and Meerkat have popularized the idea of live streaming your life; and the recent addition of Periscope directly into Twitter feeds will only further popularize live streaming.

Hangouts On Air makes it relatively easy to host a live stream event and record it, although there is plenty of room for creating better and more unique experiences. For instance, talkroom.io is our free video conferencing platform, here you can create personalized chat room for video conferencing.

Apart from this, Spotlight from TokBox is the prominent interactive event solution with their own live broadcast APIs which includes, ability to produce video, view video content as passive participant & join producer by creating video chat.

6. Integration of Internet of Things and WebRTC

WebRTC can be so much than just video chat. One idea gathering growing attention is pairing WebRTC with the IoT in future. WebRTC.ventures has seen this potential of WebRTC in the Internet of Things and is looking to integrate it in telehealth, home automation, with google glass, in robotics, remote field support and more.

What does the future holds for WebRTC ?

Well it is good to say that – WebRTC is inclined to strong growth for over the next five years. WebRTC is making many impressive advancements and lot of mergers & acquisitions since last two years, that we might have not even anticipated. According to Technavio analysts “The market was worth $575 million in 2015 and is expected to become a billion-dollar industry in 2017, eventually reaching a value of $2.68 billion in 2020.”

 

Published on: Sep 27, 2016